The Bristol-based series follows Ruby's misadventures and is inspired by the years Jayde spent working in a call centre. Ruby is a popular addition to the workforce but puts other people’s problems above her own and definitely above making a sale. 这部以布里斯托尔为背景的剧集讲述了 Ruby 的不幸遭遇,灵感来自于 Jayde 在呼叫中心工作的岁月。鲁比在员工队伍中很受欢迎,但她把别人的问题看得比自己的问题更重要,而且绝对比销售更重要。